We all perform better with a good team around us. Any CEO with an ounce of sense will mention his/her team as the driving force of his success, but does it really matter if employees are engaged? Surely the key is whether or not customers are satisfied?
June is always exam time. So, if we were to test the performance of customer experience in Ireland, it’s probably fair to say that those involved here would get a collective B+, with a note about ‘room for improvement’!
Two W5 clients are shortlisted for All Ireland Marketing (AIM) awards 2016 in the Customer Experience category.