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W5 launches new website highlighting omnichannel customer experience advisory services

In 2001 W5 was the first company in Ireland to specialise in measuring the voice of the customer and generating customer insights and understanding. The agency and the brand have grown to cover all aspects of customer experience management and advice. From CX strategy, design and build to implementation and measurement.

W5 is proud to announce the launch of a new website (https://www.w5.ie), focused on its enhanced services and a stronger brand. Strengths built over 20 years in measurement, feedback and insights remain. They're now expanded to provide an advisory and services framework that leverages customer centricity to drive business value and results (https://www.w5.ie/solutions-overview). 

The new website is centred around W5's seven pillar competency framework for strengthening customer-centric ecosystems.

The launch of the new W5.ie is a major step towards sharing how real business value can be obtained from customer centricity and how passionate W5 is about that   Clare Kavanagh, Managing Director W5  

W5 has made it even easier to get in touch and stay in contact with the ability to schedule a no-obligation consultation directly from the website, or just to connect through chat.

We have a strong emphasis on understanding our client's aspirations and how we help them succeed through CX, any channel that helps generate that understanding is valuable. We hope new and current clients will grasp the opportunity for a no-obligation consultation   Russell Gillespie, Head of Experience Advisory W5

W5 is an award-winning customer experience agency, based in Ireland and serving global brands. We help businesses transform their culture to live and breathe the customer experience. With our clients we design and deliver customer experiences and customer-centric ecosystems that deliver sustainable growth in a world of rapid change.

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Get in touch with the W5 team about customer experience management or chat with us online.