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The Irish Customer Experience Landscape - share your views

We're running, in partnership with the CXPA Ireland, our second annual research survey on the state of Customer Experience (CX) in Ireland.

The world has changed tremendously since our first report in 2020 and we want to explore, and share, how things stand today...

What are the challenges that organisations and those involved in customer experience face? What are the priorities for 2022 and beyond? We'd love to hear your views. Take a few minutes to complete the survey, be a part of the community and help paint a picture of CX in Ireland.

Complete the survey



Start the conversation

Get in touch with the W5 team about customer experience management or chat with us online.