Confirmit has hosted the renowned ACE Awards since 2005. As a recipient of an ACE Judges' Choice Award, W5 and the Jameson Distillery Bow St. team have proven their commitment to gathering customer insights to fuel smarter, faster action to enhance the visitor experience.
Sandra Reape, Head of Consumer Insight Planning at Irish Distillers explains
W5 is an award-winning customer experience agency, based in Ireland and serving global brands. We help businesses transform their culture to live and breathe the customer experience. With our clients we design and deliver customer experiences and customer-centric ecosystems that deliver sustainable growth in a world of rapid change.
Jameson Distillery Bow St. is an award-winning visitor experience in Dublin that welcomes 360,000 visitors annually. Jameson Distillery Bow St. offers five fully guided experiences, all of which have a firm focus on immersive storytelling. Guests are invited to touch, smell and taste Jameson in the original Bow St. Distillery buildings.